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Related Questions
How can I reach customer support?
You can contact us through the form on this page or by emailing our support team. We’ll get back to you as quickly as possible.
What are your support hours?
Our customer service team is available during regular business hours, Monday to Sunday. Messages sent will be answered the as soon as possible.
How long will it take to receive a response?
We aim to respond to all inquiries within 24 hours. Response times may be slightly longer during weekends, holidays, or busy periods.
Do you offer phone or live chat support?
Currently, we provide support mainly through email and our contact form. In some cases, we may follow up with you via phone if needed.
What information is included when contacting support?
Please include your full name, contact details, and a brief description of your question or issue. If your query relates to an order, including your order number will help us assist you faster.
Can I update my details after contacting you?
Yes, if you’ve submitted a query and need to update your contact information, simply send us a follow-up message with the correct details.